Standard Returns Policy:
We aim to provide complete satisfaction. We are happy to exchange/refund garments provided that they are returned, at the customers expense, within 10 days of the invoice date or 7 days of receipt of goods, whichever is the later. In compliance with hygiene laws all the items must be in their original unworn condition, with all tags and labels still attached and in their original packaging.
ITEMS NOT RETURNED IN THIS CONDITION WILL NOT BE EXCHANGED/REFUNDED AND WILL BE RETURNED TO THE CUSTOMER.
Return items to: Mystique Lingerie, 21A High Street, Marlborough, SN8 1LW
Please pack your returns items safely and send by First Class Recorded Delivery. We are sorry we are unable to offer free postage for returns.
Please include your Order Number or a print out of your order confirmation email in the parcel.